Amtrak Conductors to swap Hole Punchers for Smartphones

posted May 12, 2012, 7:39 PM by Bruce P. D'Sena   [ updated May 12, 2012, 8:03 PM ]
The New York Times reports that by late summer this year, a new iPhone based solution will let Amtrak conductors monitor passenger check-ins in real time. They will also be able use the same system to report equipment failures, toilet failures etc. to mechanics. 

For passengers, the Amtrak iPhone App makes it be easier to book or modify reservations and instead of having buy a new ticket at a machine or through an agent.Although currently available only for iPhones, an Android version of the Amtrak app is expected in early fall.

Amtrak joins a growing number of businesses that are using mobile devices to improve operations. Some pilots are using iPads to replace flight manuals in the cockpit, a few police departments are experimenting with using iPhones to identify suspects, and doctors are using iPads to access patient records and X-ray charts.

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