Our take on Cloud Carrier Essentials

posted May 11, 2012, 10:46 AM by Bruce P. D'Sena   [ updated Jul 14, 2012, 10:17 AM ]
Carriers looking to tap into the Cloud's revenue potential have a lot of homework to do. If we were to put together a quick wish list of things that need to be worked on, here are the Top 10 areas that we'd pick :

■ On-Demand Delivery Infrastructure
■ Modular Transport & IT Service Orchestration
■ Billing for Pay-As-You-Go hosted Service Models
■ Secure, scalable APIs
■ Federated access to 3rd-Party Apps
■ Reliability, Availability & Security
■ Extensible Analytical Engines
■ Quality of Experience beyond the SLA
■ Channel Partnerships that are spot-on
■ Dedicated Partner or Enterprise Services Bureau

Whether carriers chose to build these themselves or get "boxed" solutions to integrate with their networks, we believe that there's still considerable work that needs to done at the infrastructure level to enable a true on--demand level of service. And of course, at the end of the day it's the customer experience coupled with other strategic differentiators that eventually drive market success. Check out the course or visit our comprehensive Cloud reference.

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